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Book an Appointment | Tues - Sat: 11AM - 5PM | studio@eradesign.ca
Open by Appointment Tues - Sat 11AM - 5PM | studio@eradesign.ca

Preparing for your Appointment

Our custom design consultations are free, up to 30 minutes in length appointments where the the designer will chat with you regarding your ideas, draw up some sketches, and provide an estimate.

We've crafted some questions that would be good to ask yourself when preparing for the appointment:

Do you have an idea of the design you are looking for? Inspiration photos?

We suggest browsing our website to get an idea of styles, and the types of designs we create. If you have any inspiration photos, feel free to attach them to your appointment request, or email us prior to your appointment. We can use the photos as inspiration, but do not directly copy from other designers. Do you live locally? Visit our storefront to browse our designs in person!

Do you have a timeframe?

Typically our designs take 8 - 10 weeks to produce. During our peak seasons, expect longer time frames of 10 - 12 weeks. If this time frame is a concern, we suggest purchasing one of our ready made stock items, presenting the ring, and coming back at a later date to exchange the ring for a custom made design!

Do you know the ring size needed?

Getting your finger sized at a local jeweller is the most accurate way to find out your ring size. If the purchase is a surprise, you could try sizing a ring that the person wears on one of their other fingers as a rough guide to start with. We offer two free resizings, so if the ring needs to be adjusted, it can be sized at a later date. 

Do you know the metal you would like to use? Any allergies?

We primarily work with 14kt white, yellow, and rose gold. We find it to be great for resizing - it's also a good, hard karat for everyday wear.

Metals we work with: 14kt, 18kt, and 19kt white, yellow, and rose gold, platinum, and 14kt white gold palladium. We do not work with sterling silver. 

Nickel Allergy

Our 14kt white gold contains nickel. If you have a nickel allergy and are looking for a white metal, we would suggest platinum, or 14kt white gold palladium, as they do not contain nickel. 

Do you know the type of stone(s) you are interested in?

We can work with you to find the perfect stone! We have a wide variety of stones in our collection, but primarily work with Canadian mined diamonds, lab grown diamonds, and sapphires. 


Have any questions? Get in touch!